At 288wih, the privacy and security of your personal data is treated with the same seriousness as the security of your PKR balance. This Privacy Policy explains what information we collect, why we collect it, how it is used, and what rights you have over your own data as a registered 288wih player.
Your Data, Your Rights
288wih does not sell or rent your personal data to third parties for marketing purposes. Your data is collected strictly to operate the 288wih platform, comply with KYC and AML obligations, and improve your experience as a Pakistani player on our platform.
These cards summarise the key points of this Privacy Policy for your convenience. The full legal text in the sections below governs all data processing activities at 288wih.
288wih collects identity data (name, CNIC), contact data (email, phone), financial data (PKR transaction history), device and usage data, and KYC documentation. We collect only what is necessary to operate the platform and meet legal obligations.
Your data is used to operate your 288wih account, process PKR deposits and withdrawals, verify your identity under KYC requirements, detect fraud, personalise your gaming experience, and communicate important account updates to you.
288wih shares your data only with essential service providers — KYC verification partners, payment processors (JazzCash, EasyPaisa, HBL, etc.), fraud prevention services, and regulatory authorities where legally required . We never sell your data to advertisers or marketing platforms.
288wih retains your account data for a minimum of five years from the date of account closure, as required by international AML and KYC regulations. Anonymised analytical data may be retained indefinitely for platform improvement purposes.
All data transmitted to and from 288wih is encrypted using TLS 1.3. Sensitive personal and financial data is encrypted at rest. Access to your data within 288wih is restricted to authorised personnel on a strict need-to-know basis, with full audit logging.
You have the right to access, correct, restrict, or request deletion of your personal data held by 288wih. You may also withdraw marketing consent at any time. Submit data requests to [email protected] and we will respond within 30 days.
288wih is an internationally licensed online gaming platform accessible at https://288wih.com. References to "288wih", "we", "us", or "our" throughout this Privacy Policy refer to the 288wih platform and its operating entity. References to "you", "your", or "Player" refer to any individual who accesses the 288wih website, creates a registered account, or uses any 288wih Services.
288wih operates as the data controller in respect of the personal data collected through the 288wih platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring that data processing activities comply with applicable data protection standards and our obligations under our international gaming licence.
This Privacy Policy applies to all personal data collected through the 288wih website, mobile platform, customer support channels, and any other touchpoint operated by 288wih. It does not apply to third-party websites or services linked from the 288wih platform — you should review the privacy policies of any third-party services you use independently of 288wih.
288wih collects personal data through multiple channels: directly from you during registration and account use; automatically through your interaction with the platform; and from third-party verification and payment service providers. The categories of data we collect are described below.
When you create a 288wih account, we collect your full legal name, date of birth, CNIC number, gender, and nationality. This data is required to verify your identity, confirm your age eligibility (21+), and comply with Know Your Customer (KYC) obligations under our licensing requirements.
We collect your email address, mobile phone number, and residential address. Contact data is used to communicate account updates, security alerts, and — where you have opted in — promotional offers related to 288wih services.
288wih records all PKR deposits, withdrawals, wagers, game outcomes, and bonus transactions associated with your account. We also collect payment method identifiers (such as your JazzCash or EasyPaisa account reference, or bank account details used for Raast, HBL, UBL, or Meezan Bank transfers) to process and verify your transactions. We do not store full payment credentials — these are processed securely by our payment service partners.
To comply with anti-money laundering (AML) requirements, 288wih collects copies of identity documents (CNIC front and back), proof of address documents, and where required, source-of-funds documentation. These documents are stored securely and accessed only by authorised compliance personnel.
288wih automatically collects technical data when you access the platform, including your IP address, browser type and version, operating system, device identifiers, screen resolution, session timestamps, and referring URL. This data is used for security monitoring, fraud prevention, and platform optimisation.
We collect data on how you interact with the 288wih platform — including pages visited, games played, betting patterns, session duration, and feature usage. This data helps us improve the 288wih experience, detect unusual activity, and support responsible gaming interventions where appropriate.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, CNIC, date of birth | Registration form, KYC upload |
| Contact Data | Email, phone, address | Registration form, account settings |
| Financial Data | PKR balance, transaction history | Platform activity, payment processor |
| KYC Documents | CNIC copy, utility bill | Verification upload portal |
| Technical Data | IP address, device ID, browser | Automatic collection |
| Usage Data | Games played, session time | Platform analytics |
288wih uses your personal data for the following purposes:
288wih processes your personal data on the following legal bases:
Note: Withdrawal of consent for marketing does not affect the lawfulness of processing carried out prior to withdrawal, nor does it affect processing carried out on other legal bases such as contractual necessity or legal obligation.
288wih does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your personal data only in the following circumstances:
To process your PKR deposits and withdrawals, 288wih shares relevant transaction and identity data with payment service providers including JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank, and 1LINK. These providers are contractually obligated to process your data solely for payment execution purposes and in accordance with applicable data protection standards.
288wih uses third-party identity verification and AML screening providers to fulfil its KYC obligations. Your identity documents and personal data may be shared with these providers to complete verification checks. All such providers operate under data processing agreements with 288wih.
Technical and behavioural data may be shared with fraud detection service providers to identify and prevent fraudulent activity on the 288wih platform. This processing is carried out on the basis of 288wih's legitimate interest in protecting the platform and its players.
Legal Disclosure: 288wih is required to disclose personal data to regulatory authorities, law enforcement agencies, or licensing bodies where compelled to do so by applicable law, a court order, or a lawful regulatory request. 288wih will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of 288wih's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred.
288wih uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse platform usage. The following categories of cookies are used on the 288wih platform:
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from accessing your 288wih account. 288wih does not use third-party advertising or retargeting cookies.
288wih retains your personal data for as long as your account remains active and for a minimum period of five (5) years following the closure or termination of your account. This retention period is required to comply with AML regulations, resolve disputes, enforce our Terms & Conditions, and cooperate with regulatory investigations.
KYC documentation, including CNIC copies and proof-of-address documents, is retained for a minimum of five years from the date of collection or the date of account closure, whichever is later. Financial transaction records are retained for the same period.
Anonymised and aggregated analytical data, from which no individual can be identified, may be retained by 288wih indefinitely for platform improvement and statistical analysis purposes.
Where you have provided consent for marketing communications and subsequently withdrawn that consent, 288wih will remove your details from active marketing lists promptly but may retain a record of your opt-out to honour your preference in future.
288wih implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
Notwithstanding these measures, no system is entirely immune to security incidents. In the event of a data breach that poses a risk to your rights or interests, 288wih will notify affected players and relevant regulatory authorities within the timeframes required by applicable law, and take all necessary steps to contain and remediate the incident.
As an internationally licensed gaming platform, 288wih may process or store your personal data in jurisdictions outside of Pakistan, including where our licensing authority, cloud infrastructure providers, or KYC service partners are based. Where personal data is transferred internationally, 288wih ensures that appropriate safeguards are in place, including data processing agreements incorporating standard contractual clauses or equivalent protections, to ensure your data receives a level of protection consistent with this Privacy Policy.
By creating a 288wih account, you acknowledge and consent to the transfer of your personal data to other jurisdictions as described in this section, subject always to the safeguards described above.
As a 288wih player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request — [Your Account Username]". 288wih will respond to all data rights requests within 30 calendar days of receipt.
Pakistani players on 288wih have meaningful rights over their personal data. Here is what you can request and how to exercise each right.
You may request a copy of all personal data that 288wih holds about you, including your account details, transaction history, KYC records, and communications log. We will provide this within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Minor details such as contact information can be updated directly in your 288wih account settings.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected. Note that 288wih is legally required to retain certain data for a minimum of five years, which limits the scope of this right in some cases.
You may request that 288wih restricts processing of your data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing and a verification is pending.
You may request that 288wih provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider, where technically feasible.
You may object to processing of your personal data where 288wih relies on legitimate interests as the legal basis for that processing. You may also withdraw marketing consent at any time via your account settings or by emailing support.
The 288wih platform is strictly intended for adults aged 21 years and above. 288wih does not knowingly collect personal data from individuals under the age of 21. Age verification is enforced through CNIC-based identity checks during the registration and KYC process.
🔞 Under-21 Access Prohibited: If 288wih becomes aware that personal data has been collected from an individual under the age of 21, the associated account will be immediately suspended, all data relating to that individual will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory guidance. If you believe an underage individual has registered on 288wih, please notify us immediately at [email protected].
288wih may send you promotional communications about bonuses, new game launches, PSL cricket betting promotions, and other 288wih offers where you have explicitly opted in to receive marketing at the time of registration or subsequently through your account settings.
Marketing communications are sent via email and SMS to your registered contact details. You may opt out of marketing communications at any time by:
Opting out of marketing will not affect transactional communications such as account security alerts, deposit confirmations, withdrawal notifications, or KYC verification requests, which are sent on the basis of contractual necessity rather than consent.
Responsible Marketing: 288wih does not send promotional communications to players who have activated a self-exclusion or cooling-off period on their account. Responsible gaming protections take precedence over all marketing activities without exception.
288wih reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing activities, applicable legal requirements, or platform operations. The date of the most recent revision is always displayed at the top of this page.
Where amendments to this Privacy Policy are material — meaning they significantly affect how your personal data is collected, used, or shared — 288wih will notify you via email to your registered address or via a prominent notice on the 288wih platform at least seven (7) days before the changes take effect. Your continued use of the 288wih platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 288wih protects your personal data. If you have any concerns about an amendment, please contact us before the effective date — we are happy to clarify any changes.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 288wih is processing your personal data, please contact us through the following channels:
For formal complaints regarding 288wih's data processing activities that are not resolved through our internal process, you may escalate your complaint to the relevant data protection authority in your jurisdiction or to the regulatory body that oversees 288wih's international gaming licence.
Your data is protected, your identity is secure, and your PKR is handled by Pakistan's most trusted gaming platform. Join thousands of Pakistani players enjoying cricket betting, slots, live casino, and jackpot bingo — all in one place.
🔞 21+ only. Please play responsibly. By registering you confirm you have read and accepted this Privacy Policy and our Terms & Conditions.